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Happy Family

Asked Questions

What should I look for in a caregiver?

When looking for a caregiver think about your needs, not just in terms of  hours and responsibilities, but also what kind of personality would work  best with your child and your parenting style. 

How  are candidates screened?

After an initial telephone interview the candidates must go through a rigorous  screening process where candidates must complete the following steps in the  screening process:

  • The Application: Detailed application that outline the their childcare  experience and work history chronology are reviewed to ensure they  meet our high standards.


  • The Interview: The Placement Specialist team will conduct a panel  interview for every potential candidate. Our detailed questions and  conversations help us to get to know their personalities, learn more  about their work history, and understand their personal childcare beliefs and philosophy.


  • Reference Checking: Candidates with excellent childcare references are  then invited to interview.


  • Background Investigation: After an offer of employment is made to a  candidate, a professional background investigation service prepares a  detailed background report that includes: criminal, felony, and  misdemeanor checks, sex offender registry check, driving history and   social security number trace.


How long will it take to find a nanny?

Typically it takes us 3-4 weeks to place a nanny. In some instances, we may have contact with some excellent nannies who are currently available so we would be able to place them more quickly. It strongly depends on your needs and we encourage you to start your search as far as 1 to 3 months in advance.

How can we meet with the agency?

We are currently only doing consultations with clients via telephone, email and over Zoom video. 


How do I start the process for a Nanny Placement?

Book a FREE Consultation and a Placement Specialist will contact you in 24-48 hours. Once you want to begin your search with our agency A NON-REFUNDABLE  fee will be required to start the process. This initial fee can be submitted once you are sent an invoice. When our office receives your payment, we contact you to complete a more in-depth screening process. Your initial fee will be credited towards the total balance due of your placement fee. Our placement fee is a one-time fee that secures you a successful referral. The remaining balance will be due before finalizing your contract with your new employee. 

How do I start the process for a Nest Sitter?

We employ qualified sitters to provide care at a short-term notice and short time assignments. This service is ideal for emergencies or a backup for your Nanny on leave. Our agency quickly and thoroughly matches only the best, highly screened candidates with loving families. Ensuring an excellent caregiver-to-family match is our top priority. Contact a Placement Specialist or book a consultation and let us know what your sitter needs are! 


The health and safety of our community is our top priorities. We are continually updating our staffing protocols based on the latest CDC recommendations. 

Washing Hands

Need to Know


Please understand that we cannot place caregivers in homes where a household member, visitor, or staff were potentially exposure, awaiting test results or recovering from COVID-19. 


If any of the below symptoms or illnesses such as 

  • Colds and other mild respiratory infections  

  • Flu like symptoms

  • Shortness of breath or persistent coughing

  • A fever of 102 degrees or higher

appear after care has already taken place, please alert us immediately so that we can notify the caregiver and take appropriate steps.

Please discuss our standard sick policy with a member of our team if you have any further questions or concerns.  Please understand  we vow to keep everyone healthy and safe during these times.

Woman with Protective Mask
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